Now that you know more about our DESIGN CONSULTATION service, here is some more information about the design process. What happens from your initial meeting all the way to installation and beyond. We try to be as transparent as possible at every step; if you have any questions scroll down to our FAQ’s or get in CONTACT with one of our team.
Book an appointment to come share your dream idea with one of our experienced designers. Discuss your requirements, preferred styles and budget whilst looking at the wide range of collections, samples and your exciting plans will start to take shape. BOOK IN HERE.
STEP 2 – Design Presentation
Our Designer will review all aspects of the design with you, including costs and anticipated timing. You will have the opportunity to discuss options and alternatives, together with installation to make sure that the final package meets all your requirements. We use our own bespoke 3D software to bring your design to life and get you comfortable with your choices.
STEP 3 – Pre-Design Survey
Arrange a convenient time for our Installation Manager to visit and carry out an initial survey to take accurate measurements and assess services/current structure. A charge of £120.00 will be made for this visit, which is fully redeemable against the purchase of your Scavolini furniture.
STEP 4 – Order
On receipt of a 50% non-refundable deposit, your dream project will start to become reality as it is put into production at SCAVOLINI’s impressive facility in Italy. A further 50% payment is payable 7 days prior to your kitchen being despatched from the factory. Detailed service plans are produces with all specifications and no further changed can be made to the order at this point. The furniture takes from 8-14 weeks to be produced and delivered to your property.
STEP 5 – Showroom Co-Ordinator
Our showroom coordinator will take care of your installation, delivery of your Scavolini furniture and become your main point of contact. Find out more about our TEAM online.
STEP 6 – Pre-Installation Visit
Our Installation Manager will visit you again 7 days prior to the start of the work, to reconfirm all details, check that everything is ready for installation and run again through the details of your chosen Installation Package. He will be the person in charge of the installation, from what is on paper to fitting the last shelf of the project.
STEP 7 – Installation
Our experienced Fitting Team will be briefed in advance and will be introduced to you on arrival. Every effort will be made to ensure that any disruption is kept to an absolute minimum, but there will inevitably be some dust and your renovation area may be unusable for some time. On average if worktop/splashback template is required the full completion may take up to 2-5 weeks depending on the size & choice.
STEP 8 – Enjoy!
On completion of the installation, we will visit to make sure that you are happy with your new furniture and we will be available for any workmanship issues for 12 months, after than period any remedial work will be taken on case by case and may involve a further fee. The kitchen is signed off once you are fully satisfied with our work. We hope that you will then enjoy your Scavolini furniture for many years to come.
1. How long does it takes for the furniture to arrive?
2. I haven’t found a builder, can you recommend one?
3. Can I change my mind during the process?
4. What is the warranty of the furniture?
5. What happens if any goods are damaged during transit?
6. What happens if my building work runs late and I cannot start with the installation as planned?
7. Can I supply my own appliances or use some of my existing one?
8. Can you dispose of my old kitchen and appliances?
9. What happens with the waste generated during installation?
10. I am busy and cannot be home during the installation, can I still proceed?
11. What is the average price of your kitchens?
12. Do you charge delivery fee?
13. Do your design fees change?
14. What is the warranty of the appliances?
15. Where to find the EN number of the appliances to register them?
16. Can I spread the cost of my new kitchen and/or bathroom?
Sign up to our newsletter to stay up to date with all our latest releases, new ranges and to receive a free copy of our exclusive brochure
You can find us at our West Hampstead Showroom which is open Mon-Fri 9am to 5.30pm and Sat 10am to 5pm